The brand XTiP was launched in 2013 and positioned on the market this year. The company already possesses extensive experience in sports betting and the entertainment sector. XTiP offers a franchise system for betting offices, betting shops and shop-in-shop systems, not only in Germany, but throughout Europe. Recognition of the brand is being continuously enhanced through the targeted use of marketing activities. XTiP has partnered with VfL Wolfsburg. XTiP is aware of the responsibilities that go along with its social and economic role, and is committed to promoting responsible gaming, to protecting minors, and to preventing gambling addiction.
YOUR BETTING ACCOUNT
- your player account details have been changed although you did not undertake any action to alter, for example, your email address or telephone number,
- unexpected account movements have taken place,
- you have received a message indicating that your password has been changed, and you do not remember doing it.
1. Open your Betting Account
Before you can place wagers, you must open a Betting Account via the „Register Now“ link on our website by specifying a unique username and password. Your password must contain at least 8 characters and can be a combination of numbers, letters and special characters. Be sure to remember it, keep it safe and protect it from being misused by others. Furthermore, you should always have your username ready when you contact XTiP Customer Service.
Before you can place a bet, you must have money in your XTiP Betting Account. As soon as you have registered with your username and password, you can carry out an online deposit by clicking the “Deposit” button and following the directions. Your deposit can be made via bank wire to our bank account, paysafecard, Skrill (Moneybookers) or credit card (VISA or MasterCard). Unlike other gaming companies, XTiP does not charge you a handling fee when you make a desposit via credit card. Please remember to list “CASHPOINT Malta Ltd.“ as the beneficiary, and to enter your username in the Reason for Payment field. Also, please remember that bank wire transactions within Europe take 3-5 business days, and outside of Europe a delay of 7-10 business days can be expected.
3. Betting Online
As soon as you have set up your Betting Account, are logged in and have deposited money into your Betting Account, you’re ready to take advantage of all XTiP interactive sports betting services.
If you’d like to withdraw your winnings, just click „Withdraw“ in your XTiP account and follow the instructions. Withdrawals via Skrill (Moneybookers) or bank wire are transferred to a bank account in the recipient’s name. Within Europe, the funds will usually arrive within three to five business days. Outside of Europe, transfer may take between five and seven business days. Withdrawals via Skrill (Moneybookers) are deposited into your Skrill (Moneybookers) account right away.
The withdrawal is always made per payment method to the account from which the first deposit was made.